Pendasi IT support consultants are responsible for ensuring that our clients systems and applications perform cost-effectively to their maximum capabilities to optimize efficiencies and profits. Tasks vary depending on the size and structure of the organization, but may include:
- installing and configuring operating systems and applications
- monitoring and maintaining systems and networks
- walking staff/clients through a series of actions, either face to face or over the telephone
- troubleshooting system problems and diagnosing and solving faults
- providing procedural documentation
- supporting new application roll-out
- securely setting up new users’ accounts and profiles
- responding within agreed time limits to all client needs
- establishing and maintaining a positive working relationship with customers and other professionals (e.g., software developers)
- testing and evaluating arising technologies
Pendasi customer support is available 24 hours a day, 7 days a week for immediate response to your needs. For a pro-active approach to your business technology, consider using Pendasi as a Managed Service Provider (MSP).
Pendasi Business IT Consulting support team located throughout the entire Phoenix, AZ metropolitan area.